Schedule of Content

Join our Advisory Board Chair, My Nguyen, as she opens the show and welcomes attendees. Following this, a winning interior design student will be awarded with the coveted NEWH scholarship, gifted by CSI.

Location: HRDS Lounge

Hear from a panel of leaders that represent different sectors of cruising. How do design decisions deliver on guest experience?

• What’s new in newbuild? 
• At what point does guest experience and design come together?
• How does innovation and entrepreneurship influence guest experience and design?
• How does the targeted demographic of the brands affect the way ships are designed and built, e.g. designing spaces for multiple generations?
• What emerging technologies are supporting niche products?

Location: HRDS Lounge

Where are cruise designers incorporating AI tools to their advantage? Is it more than a tool for developing conceptual thinking and mood boards? How are designers using AI for planning?

• What are the overarching industry trends in AI?
• For cruise and hotel interiors – Is this more “design assisted by AI”?
• Where is the connection of AI to the floor plan, and where can AI bring efficiencies?
• What are the pitfalls/ limitations of AI in hotel and cruise interiors?
• How are shipyards using AI to understand space and calculations?
• As AI becomes the new pencil – will it ever become the new person?
• How to stay competitive with AI
• Horizon watch: what will AI look like as an interiors design tool in 5 years’ time?
• Using AI to interrogate patterns of guest behaviour, and link with the psychographics of movement

Location: HRDS Lounge

An exclusive Q&A with Greg Walton, Founder of Studio DADO and Janice Davidson, VP, Creative Brand Integration Newbuild at Norwegian Cruise Line.

Location: Booth 701 – JANUS et Cie

This tailored Q&A with representatives from Royal Caribbean Group give attendees the chance to get to know the design and procurement processes within the industry, ask important questions to decision-makers, and get a holistic view of a successful project from concept to delivery.

Location: VIP Lounge

This tailored Q&A with representatives from YSA Design give attendees the chance to get to know the design and procurement process within the industry, ask important questions to decision-makers, and get a holistic view of a successful project from concept to delivery.

Speakers to be announced

Location: CSI+ Lounge

Sustainable Design Summit breakout sessions come to Miami! During this in-person Working Group, suppliers and buyers will have the opportunity to participate in a hands-on workshop covering key topics and challenges facing those working within the hospitality travel interiors sectors.

Refurbishments: A circularity state of mind

• Developing a circularity mindset – how to embed responsible thinking and values?
• From product life cycle to the sustainability ecosystem: what are the tools, tactics and partnerships which promote full circularity?
• Simple approaches to lifetime extension of products in hospitality interiors
• How does circularity fit with the business case in the context of refurbishments?
• What does the re-manufacturing flowchart look like: case studies & examples

Places in this roundtable session and networking breakfast are now full. Please  join the waitlist.

Horizon watch – what will be the next trends for guest lifestyle? Will sustainable travel considerations remain a priority? What will be the lifestyle of tomorrow’s rich? What will they want to spend money on as they live for longer? How can we as designers provide the guest experience/lifestyle they want to align with? How will attitudes to travel and exploration develop? What will be the next prevailing attitude towards health, fitness and self care? And where are the opportunities for cruise interiors?

• How are Gen Z spending behaviours different from the Boomers? How are their lifestyles and decision-making different?
• Different patterns of spending for Gen Z  – for example more disposable income, not tied by a mortgage or job, increased travelling, and remote working. How to blend leisure with careers?
• What is considered a guest experience by Gen Z compared to other generations?
• How are behaviours changing – for the younger and older generations?
• Tracking behaviours: How have multi-generational family holidays evolved?
• How is solo travel changing?
• We can’t design one vessel or one hotel for just one generation. How to manage differing expectations?

Location: HRDS Lounge

Dive into this content and networking event where we turn the spotlight on entertainment with a special session featuring Celebrity Cruises. Gain valuable insider knowledge, have your questions answered directly from the cruise brand themselves.

Location: Attractions & Entertainment Technology Zone

This session explores how new technology can be translated from the theme park, entertainment and gaming sectors into new and exciting entertainment experiences for cruise guests. 

• This niche sector has come far in the past 10 years – from water slides and rope courses to water slides with VR and interactive dining
• What do the workflow/ team skills / timeline of an attractions project look like on a cruise ship?
• Increasing ROI on immersive technologies and attractions & the importance of building a strategic ecosystem and partnering models 
• Convergence of spaces – how to bring theatrical elements to all public spaces?
• Convergence of tech – how can technology activate venues in a creative way for an enhanced guest experience?
• What are the imperatives for seamless integration and a cohesive guest experience?
• Lessons from land-based thematic design

Location: Booth 947 – Delta Strike

In this session, Luke and Christina will be focusing on the unique challenges faced by guests with disabilities. The discussion will explore various aspects of accessibility, including common barriers and the impact they have on guest experiences. They will also delve into innovative design solutions that promote inclusivity and ensure all guests can enjoy their time without limitations. Expect practical advice, real-world examples, and strategies to create more welcoming and accessible environments. This session is a must-attend for anyone looking to advance accessibility and foster inclusivity in design.

Location: Booth 1211 – Akula Living