Exhibitor Support

Thank you for your booking! Here’s what to expect next:

After our sales team confirms your booking, you’ll receive a welcome email with all the important details and next steps.

You’ll also have the option to book an onboarding call with our Customer Experience team, where you can ask questions and get helpful tips. If this is your first CSI show, we highly recommend scheduling the call.

Important Email Information:

• Your welcome email will come from: exhibitor@cruiseshipinteriors-expo.com
• Your invoice(s) will come from: accounts@closerstillmedia.com
• For any questions or queries regarding accounts or invoicing, email accounts.elite@closerstillmedia.com 

We’re excited to have you onboard and look forward to helping you have a successful experience!

Complete or update your listing using the Exhibitor Listing Form:

This information will appear on our Meet the Exhibitors page, mobile app and may be included in marketing and promotional materials. Make sure all details are accurate and kept up-to-date.

Listing Form

Exhibitor Resources Hub

In the Resources Hub you’ll find marketing assets such as pre-written email copy, registration links to invite your customers, and a CSI branding pack. Alongside these you’ll find tips for standing out at the show, a knowledge centre, and chances to share any product or project launch news with us ahead of the show.

Exhibitor Resources Hub

If you require any further assets such as email signature banners, please contact Ollie Carter.

Promotional opportunities:

Do you have a latest product launch, project case study, or other exciting news? Share it with us at exhibitor@cruiseshipinteriors-expo.com for a chance to be featured in our newsletter or social channels!

Your Booth Space:

To view your booth size and location, please refer to our Live Floor Plan. All stands are sold as space-only, meaning you will receive a marked-out area on a concrete floor.

Online Service Center (OSC)

The Online Service Center is the platform where you can review all show guidelines and order any booth-related services.

Log into the Online Service Center

Accessing the Online Service Center:

1. Your nominated booth build contact would receive access instructions from Expo Convention Contractors (info@expocci.com). They are our official booth build partner and host the platform. To see an example of the login access email, please click here.
2. Only one person per exhibiting company can access the Online Service Center, and this contact must have a matching company email domain.
3. If you need to change your booth build/operations contact, please notify directly by email.  

All exhibitors must submit a completed Booth Informartion Form, including the following documents:

• Booth build plans and design
• Risk Assessment
• Copy of Public Liability Insurance
• For complex builds, additional information may be required

All documents must be submitted via the form in the “Quick Facts” page of the Online Service Center by the stated deadline.

Submission Deadline: Overdue, please submit as soon as possible

Exhibitor registration is now live!

Please use the form via the button below to register yourself and your team for your individual exhibitor badges.

Each member of your attending team will need to be registered to ensure you can access the show hall for build, and to access the exclusive networking events on offer to you as an exhibitor.

Exhibitor Registration

Prepare and plan for your show days

Lead Capture Scanner
We recommend that exhibitors purchase a Lead Capture Scanner for smooth collection of contact details during the show. If you are a CSI+ member, please contact Nikita for your exclusive discount.

Purchase Lead Capture Scanner

CSI Show App
The show app is now live! With the app you can view the full attendee list, message and connect with attendees, access your exclusive networking event invites. Find more details below.

Show Itinerary and Networking Events
Check out what’s going on over the show days and start planning your visit on our Show Itinerary. To confirm your attendance, please RVSP to your chosen networking events.

Other helpful pages on the CSI website:

• Floor Plan – Get your bearings ahead of your visit to the Miami Beach Convention Center
• Meet the Exhibitors – View your exhibitor listing and check out the other exhibitors taking part in this year’s fair
• Show Itinerary – Check out what’s going on over the show days and start planning your visit

Anyone attending during build or breakdown hours must register for access using the Build and Breakdown Pass Registration Form – CSI Americas & HRDS 2026.

Please note:

• High-visibility vests are highly recommended – please keep yours for breakdown.
• Fully closed shoes are mandatory (no heels or open-toe footwear).
• Animals and children are not permitted onsite during build or breakdown.
• Be mindful of forklift activity and avoid using your phone while walking around the show floor.
• For further details, see the ‘Important Exhibiting Information Document’ found in the Online Service Center.

Show Open

• Exhibitor badges must be registered in advance and can be collected from the registration desk in the West Lobby.
• Please find the exhibitor registration link in the ‘5. Registration’ section above.

Venue Address and Parking

• See the Miami Beach Convention Center website for location, directions and parking.

Hotels:

Hotel bookings for 2026, in partnership with our accommodation platform; Hotelmap are now live – book here.

Visa Supporting Letters:

We are happy to help any way we can in your journey to exhibit with us. If you are requiring a visa invitation letter, please complete the visa supporting doc request form.

We would kindly ask you to inform yourself about the valid entry requirements (i.e. visa requirement) and complete the necessary formalities in good time before the expo begins. CSI Americas assumes no liability in the event that your visa application is denied, your visa is received too late, or in case you are not able to travel to the event due to any other reasons.

Your booth/ sponsorship invoice will be sent from accounts@closerstillmedia.com.

Should you have any questions about your invoice or payments please contact accounts.elite@closerstillmedia.com.

Please add both these email domains to your safe senders list.

Note our new registered company address:
Elite Exhibitions Ltd: CloserStill Media Limited
3rd Floor
The Foundry
77 Fulham Palace Rd
London
W6 8JA

Registration Number: 11554301
Company registered in England and Wales.

The show app is now live!

Your app profile will give you access to your digital show badge, invitations to exclusive networking events, the full attendee list, in-app social feed, messaging feature, customizable agenda, and interactive floor plan.

Step One – Download the app

Scan the QR code, use the link below or simply type in CSI & HRDS on the App Store or Google Play to download the app.

You might be prompted to allow push notifications, please make sure to select ‘YES’. If you don’t receive this pop-up, you can enable them in your phone’s settings.

CSI & HRDS Show App

Step Two – Login & create your profile

To log in, enter the email that you registered for the show with and the case-sensitive password csia26. You’ll then get the chance to create your profile and choose your own password. It’s important to personalize your profile with as much detail as possible as this will be visible to other attendees and exhibitors.

Step Three – Explore the app

The show is now in your hands! Once your profile is set up you will be able to explore the app, connect with the cruise interiors community, and curate your own unique show experience.

Step Four – You’ve unlocked more

This year, we’re delighted to introduce the Discovery Trail, sponsored by SD Marine Interiors – a leaderboard-led in-app experience guiding you around the show floor through highlighted exhibitors, networking events, and content sessions. Scan QR codes throughout the event to collect points and climb the leaderboard as you go. And if that isn’t reason enough to get involved – the person with most points at the end of the show will win a $500 Amazon voucher!

This year we have introduced several new show features for you to get involved with.

Discovery Trail – New for 2026

• Debuting in the show app, the Discovery Trail brings a curated audience of VIPs directly to your booth! This exciting new gamification feature with a cash prize, will lead VIP attendees around the show floor collecting points from scanning check-points at select exhibitor booths. Only 20 exhibitors available.

Sustainable Materials Library – New for 2026

• The Sustainable Materials Library in collaboration with Cruise & Ferry Interiors and Sustainable Design Summit is designed to make responsible sourcing easier for our sustainably minded buyers. We’ll feature your innovative and eco-friendly material as a hero piece within a curated showcase in the VIP Lounge. Limited spaces available.

Registration Rewards – New for 2026

• Want a chance to receive a free personalized pop-up within the show app, putting your brand in the hands of all show attendees? Simply invite your client-base to join you at the show using your unique exhibitor registration link and the exhibitor with the most registrations wins!

Mood Board Workshop – New for 2026

• Get creative with our VIPs! This interactive workshop hosted in the VIP Lounge pairs exhibitors with VIP attendees to create design-led mood boards using a curated selection of surplus materials.

Find out more on these exciting activities and how to get involved on the dedicated page below.

Exhibitor Opportunities

Be aware of scam emails offering fake data lists, event guide listings, and accommodation services for Cruise Ship Interiors. This is an on-going industry scam, so please be alert. If you have any questions about potential scam emails, please contact us.

Our team will never contact you in an attempt to sell Attendee lists.

We work with European International Fairs Ltd for CSI Americas. 

European International Fairs can help you with every step of your journey from your HQ to CSI. From packaging your products and booth materials, to global freight via air, sea, or road, as well as assistance with customs paperwork, they can make your logistics planning as easy as possible.

If you have any further questions accessing it, please get in touch with Caroline Chong.

The Lead Capture Scanner will enable up to 4 members of your team access to an app for your smartphones, extra licenses can be purchased if needed. Using the app, you can scan badges to collect contact details from the people you connect with at the show. The data you collect over the show days can be access via your online account with Jonas Event Technology.

If you are a CSI+ member, please contact Nikita for your exclusive discount.

Purchase Lead Capture Scanner

Lead Capture Scanner Guide (Engage Scanner)

Speed Networking is our dynamic event that connects you the exhibitor, to the cruise industry’s decision-makers and buyers.

When booking your booth at CSI Americas, you may have additionally booked a pass for Speed Networking; providing you with eight tailored meetings, each lasting five minutes. If you are yet to purchase a Speed Networking pass and would like to know more on how to upgrade your booth space to include one, get in-touch with your sales contact at CSI Americas.

If you’re new to CSI or are interested in knowing more about Speed Networking, check out our handy Speed Networking guide.

Any further questions about Speed Networking, please contact Nikita.

Sponsor Listing:

Promote yourself as a CSI Americas sponsor with your sponsor listing. You can view your current listing on the Sponsors & Supporters page, and if you wish to update your company’s listing, simply complete the sponsor listing form via the button below.

.Sponsor Listing Form

If you have any questions about your sponsorship package, please get in touch with Lauren.

Miami Beach Convention Center
1901 Convention Center Dr
Miami Beach
FL 33139
USA

See the Miami Beach Convention Center website for location, directions, and parking.